24 hours a day, 7 days a week
(24 hours a day, 7 days a week)
Toll-free (outside of Canada & US):
(IAC = International Access Code, varies by country)
Lost or stolen or stolen card?
Call us immediately
toll-free at 1-877-926-7744
if you're in Canada or the US to report it.
If you're a Primary Cardholder, you can also send us a secure message by selecting 'Account Services' and 'Send a secure message' from the main menu. We'll respond within 2 business days.
Lost or stolen card